Privacy Policy

Privacy and Cookies Policy

Telum Media Group PTE Ltd (“Telum”, "we", or "us") is committed to protecting and respecting your privacy.

This Privacy and Cookies Policy (“Notice”) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and our partners. Please read this Notice carefully to understand our views and practices regarding your personal data and how we will treat it.  

We provide database solutions for persons in the journalism, media, and/or public relations (“PR”) industries throughout the world (“Services”). Such persons include corporations in these industries and their employees, as well as employed or freelance journalists, bloggers and PR professionals and media contacts working in agencies or in-house at corporations and governmental organisations across different business sectors (“Users”). As part of our Services, from time to time we also publish media alerts by way of e-mail (“Telum Media Alerts”).
Specifically, in relation to the Telum Media Database and the personal data included on the Telum Media Database, please see the section below titled “The Telum Media Database”. 

Changes to this Notice

We may change this Notice from time to time, to reflect changes at Telum, or for legal or regulatory reasons. Unless we are unable to do so, we will give you reasonable notice of any changes to this Notice, which may be by notifying you via email and/or by posting an updated version on our website.

How to Contact Us

Questions, comments and requests regarding this Notice are welcomed and should be addressed to

For information about how to obtain a copy of your personal data or how to update your personal data, please see section below entitled “Your Rights”.

Our data protection officers are Nick Webster and Jonny Webster.

Information Collection

We collect information about you:

  • that you provide by filling in forms on this site. This includes information which you provide when registering to use the Services such as your name, email and other contact information, biography and work history information;
  • if you contact us, we may keep a record of that correspondence; and
  • when you visit this site (see also under Cookies below).
See also the section “How do we collect/obtain personal data about individuals on the Telum Media Database?” under “Telum Media Database” below.

Use of your information

We use the information you provide in order to identify you, communicate with you, to conduct our business, and provide the Services. Our use of collected information may include (but is not limited to):

  • facilitating collaborations and communications between you and the Users;
  • assisting Users to contact you in connection with journalism, media and/or PR purposes via the Services;
  • for the purposes of fraud prevention;
  • servicing our relationship with you (including providing you with updates on our Services);
  • providing you with better customer service;
  • contacting you to provide the notifications required under laws or regulations (e.g. in accordance with the Spam Act 2003);
  • billing and account management;
  • evaluating the effectiveness of our business strategy, and for statistical analysis;
  • research and development in improving our Services and in developing new products and Services;
  • sharing your information to registered Users of the Services; and
  • monitoring and maintaining our computers and network.
By using our site or using our Services you are giving us permission to use your personal data in the ways set out in this Notice.
Your information may be shared with our corporate group, with locations throughout the world, including currently Singapore, Hong Kong, Australia and the UK, for uses as described above.

Disclosure of your information

We may disclose your personal data to any member of our corporate group for uses as described above.

We may also disclose your personal data to third parties:

  • if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if Telum Media Group PTE Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its Users and customers will be one of the transferred assets; and
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Telum Media Group PTE Ltd, our clients, or others.
If you request us not to use your personal data in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if we:
  • subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  • believe that observing the request will legitimately inhibit our ability to conduct our business;
  • believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
  • are required by law to use or disclose that information.

The Telum Media Database

Telum prides itself on the extent and accuracy of its database of media contacts (which includes journalists, bloggers and other media contacts). We refer to this database as the “Telum Media Database”.

The extent and accuracy of the Telum Media Database depends on the personal data that Telum collects/obtains. This section of the Notice describes how we collect/obtain and use personal data for the Telum Media Database. This section should be read together with the rest of this Notice which also applies to the personal data on the Telum Media Database.

What information do we collect/obtain about individuals on the Telum Media Database?

In addition to the kinds of personal data mentioned above in this Notice, we may also collect/obtain the following kinds of personal data of individuals who work in the journalism, media and/or PR industry:

  • name;
  • job title;
  • contact information (including mobile phone number and personal email if provided to us or published);
  • career history;
  • industry awards and nominations;
  • articles written; and
  • areas of journalism interest and other relevant journalistic information in connection with the individuals and their role.
How do we collect/obtain personal data about individuals on the Telum Media Database?

The personal data in relation to individuals on the Telum Media Database comes from a variety of sources, including, in particular:

  • direct from the relevant individuals (e.g. when signing up for one of our Services, such as Telum Media Alerts, or when responding to a request for information from Telum);
  • from media outlets (e.g. newspapers, magazines etc.), who will periodically provide information relating to individuals employed by or connected with them (e.g. current job titles, contact information, areas of journalism interest);
  • from publicly available sources (e.g. news stories, award submissions, press releases, online media etc.); and
  • from other third party sources (e.g. information provided by Users or other contacts, including out-of-office messages).
How do we use the personal data on the Telum Media Database?

In addition to the uses mentioned above in this Notice:

  • Users of our Services may have access to the personal data on the Telum Media Database and subscribers to the Telum Media Alerts may be sent alerts providing information about changes to the Telum Media Database (e.g. changes in job titles, journalist moves and contact information);
  • Users may contact individuals whose personal data is on the Telum Media Database direct (using the business contact information on the Telum Media Database) to e.g. send press releases or other PR material which may be considered to be of interest to the individuals in question. Telum does not control and is not responsible for the content of any such communications.
How do we maintain the Telum Media Database?
  • Where appropriate, we will notify the relevant individual and may choose not to make any changes to their information on the Telum Media Database until they have been approved by the relevant individual.
  • Individuals whose information is on the Telum Media Database always have the opportunity to review and request changes to such information.
  • If any individual would like to review the personal data relevant to them on the Telum Media Database or would no longer wish to be on the Telum Media Database, they may email  We will respect the rights of any individuals under applicable laws, including by updating or deleting any personal data, upon request.
  • If we receive a request from an individual to delete their personal data from the Telum Media Database, we will exclude such data from being accessible by the Users. In order to ensure that such data will not become accessible by the Users in the future again and similarly-named individuals are not confused, we will retain the following information concerning the individual in question: (a) their name; (b) the publication(s) they work for; (c) their email address and (d) a log of the request (e.g. the email record) with an internal administrative note (if such information is on the Telum Media Database). None of this information is visible to the Users. If the individual requests that we do not retain any of their personal data, we will do so but as a result we may not be able to prevent their data from being added to the Telum Media Database again in the future.

Transferring information to another country

Where our partners who help us in the administration or operation of our organisation are based in other locations, your information may be transferred to another country.  We will work with any such third parties to make sure they have reasonable security arrangements in place. 


Where we have given you a password which enables you to access certain areas of this site you are responsible for keeping that password confidential and the password should not be shared with anyone.

All personal data you provide to us is stored on secure servers. Some of these servers may be located in other countries. Rest assured that we will ensure that any transfer to another country is subject to provisions that will safeguard your personal data.

Access to your personal data is limited to employees we believe reasonably need to use that information in order to perform their roles in providing or developing our Services.


In order to improve this site, we may use small files commonly known as "cookies". A cookie is a small amount of data which often includes a unique identifier that is sent to your computer or mobile phone (referred to in this Notice as a 'device') from this site and is stored on your device's hard drive.

A cookie records on your device information relating to your internet activity (such as whether you have visited this site before). The cookies we use on this site won't collect personally identifiable information about you and we won't disclose information stored in cookies that we place on your device to third parties.

How can you control the use of cookies from this site?

If you don't want us to use cookies when you use this site, you can adjust your internet browser settings not to accept cookies. Your web browser's help function should tell you how to do this. Alternatively, you can find information about how to do this for all the commonly used internet browsers on the website: This website will also explain how you can delete cookies which are already stored on your device.

These cookies are essential to the proper functioning of many features of this site. These cookies store a unique ID so this site can remember you from one page request to the next. If you disable cookies, you may not be able to access all the features of our Services.

Google Analytics

We use software called Google Analytics which is a web analytics service provided by Google Inc. in order to understand how visitors to this site use the site. The Google Analytics cookies remember you from one page request to the next, for example to differentiate between 'new' and 'returning' visitors. We receive reports from Google Inc. about website usage (such as the number of visitors to our site or the number of unique page views).

Links to other websites

This site may contain links to other websites. This Notice only applies to this site so when you link to other websites you should read their privacy policies.

Your rights

You may choose to remain anonymous to us by withholding identifying information or refusing offers to join our mailing list. If you choose to decline to provide certain personal data to us, you may not be able to access certain features of our Services.

Personal data collected by us will be used only for purposes outlined in this Notice. If we propose to use your information for any other purpose then you will be provided with a means to opt out of the use of your information for those purposes. You have the right to ask us not to use your personal data for any of the purposes stated in this Notice and can exercise the right at any time by contacting us at

You are entitled to have access to any personal data relating to you. You are entitled to edit or delete such information, subject to the relevant requirements under the applicable laws and regulations, by contacting us at

Last updated: 06 June 2017