ROLE: Account Manager (six-month contract)
LINE MANAGER: Account Director

THE ROLE

• As Account Manager (six-month contract), you will play a key role in helping to ensure the smooth running of projects and communicate with clients to deliver a high-quality service and build a strong working relationship.

CORE RESPONSIBILITIES

• Communicating on a daily basis with the clients and managing the tasks required from them

• Facilitating the smooth running of content marketing projects. Tasks include:

• Briefing internal teams

• Setting up and managing content creation schedules, and ensuring deadlines are adhered to

• Managing, filing and processing of feedback from the client accurately and efficiently

• Supporting the team on running of projects across design, editorial and client servicing

• Supporting the Business Director and Account Director on client and project management

• Creating status reports and managing client and team admin requirements as necessary (such as meeting agendas and notes)

• Identifying opportunities for growth and undergoing the pitching of projects

• Keeping up to date with industry trends

SKILLS AND EXPERTISE
The ideal Account Manager will have the following:

• 3 years+ of account servicing, ideally within integrated marketing

• Experience working within an agency is important

• Outstanding spoken and written English and Cantonese skills are essential

• Strong communication and organisational skills

• Ability to work well under pressure and the confidence to take ownership of solving problems

• A good understanding of marketing channels and content across digital and print, including but not limited to digital articles, websites and eDMs

• A passion for delivering great work, with good energy and a positive attitude

• Availability to start immediately or at short notice is preferred

REPORTING LINES AND LIASON

• Reports to Account Director

What we offer:
We offer an inclusive, supportive and friendly working environment, plus:

• 10 days of paid leave over the six-month period

• Flexible hours and up to 3 days of remote work per week