CyberCX launches new Cyber Strategic Communications capability
Industry update

CyberCX launches new Cyber Strategic Communications capability

(Pictured: CyberCX's Director of Strategic Communications, Megan Lane and Executive Director of Corporate Affairs, Jordan Newnham)

Australian cyber security company, CyberCX, has announced the launch of their new Cyber Strategic Communications capability, following a spate of cyber and technology crises in Australia and New Zealand.

The new capability aims to provide industry and government decision-makers access to strategic and communications advisory, ensuring they are able to navigate technology and cyber crises.

Led by CyberCX's Executive Director of Corporate Affairs, Jordan Newnham, and Director of Strategic Communications, Megan Lane, the Cyber Strategic Communications team will work with organisations across three phases of the cyber incident lifecycle:
  • Readiness - Pre-incident preparedness exercises and activities, including cyber communications playbook development and uplift, tabletop exercises, communications workshops, and cyber scenario-specific media training.
  • Response - On-site, real-time support during a cyber incident or crisis assisting with the management of internal and external stakeholder engagement ranging from staff and customers to media and government bodies.
  • Recovery - Post-incident review, reputational reframing, remedial workshops and support in ongoing stakeholder engagement.
CyberCX's Chief Executive Officer, John Paitaridis said: "This new capability has been built on the demand from organisations across industry and government seeking to better understand how to navigate the complex task of communicating effectively through the ambiguity of a cyber crisis.

"Our team has been on the frontlines of many of the cyber attacks that we have all seen in the last four years, and we are determined to extend our capability and experience to more organisations that need and deserve quality strategic and communications advice."

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